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Internet Banking Security

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Internet Banking Security

Scotiabank is committed to providing customers with a secure and protected banking environment. Learn about what we do and how you can protect yourself.

Online Security Guarantee

We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activity1 in your accounts through Scotia OnLine2 provided you have met your security responsibilities.


Our Online Security Commitment
Steps that Scotiabank takes to make sure your online experience with us is a safe one.

Your Security Responsibility
Steps you should take to ensure your information remains secure.

Need to Report Online Fraud?
Find out who to contact and other steps you should take to report online fraud




1 “Unauthorized activity” means a transaction that was carried out in your Scotiabank account through Scotia OnLine without your permission, authorization or knowledge and where it can be established that you are a victim of fraud, theft or coercion.

2 “Accounts” include all accounts that are accessible through Scotia OnLine.



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